How will rewards change in the Gig-economy?

It’s becoming increasingly complicated to measure sales performance–particularly in complex B2B sales. We are used to setting quotas and measuring our progress against those quotas. But our measurement systems are...

Having dashboards doesn’t improve performance. You have to look at the dashboards and begin to understand the data.

We tend to treat prospecting as an event. We want that one call, where the customer responds, and then says tell me more. Even if we do that very well,...

I would like to suggest it’s time for a new AI: Authentic Intelligence.